How Can We Help You?

We're here to support you on your parenting journey. Find answers to common questions or get in touch with our support team.

📱 App Support

Need help using the Mama Ryadom app? We're here to guide you through features and troubleshoot any issues.

Contact App Support

🔧 Technical Issues

Experiencing technical difficulties? Report bugs or technical problems and we'll work to resolve them quickly.

Report Issue

💬 General Inquiries

Have questions about our services, features, or policies? We're happy to provide information and assistance.

Ask a Question

Contact Information

Email Support

For app support and technical issues

info@mamaryadom.com

General Information

For general inquiries and feedback

info@mamaryadom.com

Response Time

We typically respond within

24-48 hours

Frequently Asked Questions

How do I create an account?
Download the Mama Ryadom app from the App Store or Google Play, then tap "Sign Up" and follow the registration process. You'll need to provide an email address and create a secure password.
How do I add a child profile?
After logging in, go to the Home screen and tap the "Add Child" button. Fill in your child's information including name, date of birth, and other relevant details.
Is my data secure?
Yes, absolutely. We take data security very seriously. All your information is encrypted and stored securely. We never share your personal data with third parties without your explicit consent.
Can I use the app on multiple devices?
Yes, you can log in to your account from multiple devices. Your data will sync automatically across all devices where you're signed in.
How do I delete my account?
To delete your account, go to Settings > Account > Delete Account. Please note that this action is permanent and will remove all your data from our servers.
What if I forgot my password?
On the login screen, tap "Forgot Password?" and enter your email address. We'll send you instructions to reset your password.
How do I report a bug or problem?
Email us at info@mamaryadom.com with details about the issue you're experiencing. Include your device type, app version, and steps to reproduce the problem if possible.